Sample pots are sent in boxes that hold up to 3 per box. If you have ordered more than 3 your order will be sent in separate parcels. Whilst all orders are processed and dispatched as complete orders, the boxes can become separated in the post. Please allow a few days for each item to reach you, however if you have not received your full order after 7 working days please let us know. Email us at email@example.com or call 01928 734171.